Marketing

Course categories: Marketing Keselamatan dan Kesehatan Kerja Pengenalan Perusahaan SOFT COMPETENCY SOFT COMPETENCY / Achievement Orientation SOFT COMPETENCY / Business Accumen SOFT COMPETENCY / Customer Focus SOFT COMPETENCY / Innovation & Creativity SOFT COMPETENCY / Integrity REFRESHMENT PEMBEKALAN Customer Service Pelabuhan Customer Service Pelabuhan / Customer Service Pelabuhan dan Tugas-tugasnya Customer Service Pelabuhan / Skills yang Dibutuhkan Customer Service Pelabuhan Customer Service Pelabuhan / Greeting (Menyambut Customer) Customer Service Pelabuhan / Apologizing (Meminta maaf/Menyampaikan Keprihatinan) Customer Service Pelabuhan / Transferring Customers (Memindahkan Customers ke Layanan Lain) Customer Service Pelabuhan / Putting Customer on Hold (Menangani Pelanggan yang Menunggu) Customer Service Pelabuhan / Asking for Additional Information (Meminta Informasi Tambahan) Customer Service Pelabuhan / Telling Goodbyes (Memberikan Salam Penutup) Customer Service Pelabuhan / Asking Feedback (Meminta Tanggapan) MANAJEMEN RISIKO